FAQ

Find quick answers to common questions about our services.

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How will I receive my voucher or QR code after purchase?
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Can multiple people use one plan together?
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How is the plan validity period calculated?
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How can I request a refund?
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Do I need to visit an airport counter?
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What should I do if the internet is not working?
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Can I make calls and send text messages?
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Can I use hotspot or tethering?
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Should I choose an eSIM or a SIM card?
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